Last Updated: January 2025
Welcome to Youthworx. By accessing or using our website, digital learning platform, or any services provided by Youthworx (“we”, “our”, “us”), you agree to follow these Terms & Conditions.
Please read them carefully before enrolling in a course or using our platform.
These Terms & Conditions govern your use of:
The Youthworx website
Online courses and learning materials
Accounts, payments, and enrolments
Any associated services or communications
By using our services, you confirm that you are at least 16 years old, or you have consent from a parent/guardian, carer, or responsible organisation.
If you do not agree with these terms, please do not use our site or services.
Youthworx
Email: info@youthworx.org.uk
Website: www.youthworx.org.uk
“User” / “Learner” – anyone accessing our website or enrolling in a course.
“Platform” — all digital learning systems, course materials, and resources we provide.
“Content” – videos, lessons, quizzes, documents, and all material created by Youthworx.
“Organisation Partner” – schools, authorities, charities, or organisations working with Youthworx.
You agree to use our website and courses for lawful, educational purposes only.
You must not:
Copy, modify, or distribute course materials
Attempt to gain unauthorised access to our systems
Share your login details with others
Publish or upload harmful or inappropriate content
Misuse the platform or disrupt learning for others
We may restrict access or terminate accounts that violate these terms.
To access certain features, you may need to create a Youthworx account.
You agree to:
Provide accurate and truthful information
Keep your login details secure
Notify us immediately of any unauthorised access
Youthworx is not responsible for losses arising from misuse of accounts.
When you enrol in a course:
Access is granted for the period stated at purchase or registration
Youthworx reserves the right to update, improve, or modify course content
Access may be temporarily unavailable during maintenance or upgrades
Course content must only be used for personal learning purposes
We aim to provide uninterrupted service but cannot guarantee 100% uptime.
If you purchase a course:
Payments are processed securely by third-party providers
Prices are listed clearly at the point of purchase
You may request a refund within 14 days, provided you have not completed or substantially accessed the course materials
Refund approvals are at Youthworx’s discretion and may require proof of purchase.
Organisation or group purchase refunds may follow separate agreements.
Youthworx is committed to protecting young people and vulnerable users.
By using our platform, you agree to:
Communicate respectfully
Report any behaviour or content that may pose a safeguarding risk
Follow guidance from Youthworx staff when engaging in group discussions or support activities
In cases of risk or legal obligation, Youthworx may share relevant information with safeguarding partners or authorities.
All content provided by Youthworx; including text, images, videos, quizzes, graphics, and branding; is protected by copyright.
You must not:
Copy or redistribute course materials
Share video content publicly
Use our content for commercial purposes without permission
Organisations working with Youthworx may receive specific content licensing terms.
Your personal information is handled in accordance with our Privacy Policy.
We collect and process data to:
Deliver courses
Provide support
Improve our services
Comply with legal obligations
We never sell your data.
For full details, see the Youthworx Privacy Policy.
Certain services on our platform may rely on trusted third-party providers such as:
Payment processors
Analytics services
Learning tools
Video hosting providers
Youthworx is not responsible for the privacy or content practices of these third parties, though we ensure they comply with UK GDPR standards.
Youthworx is not liable for:
Loss of data, earnings, or opportunities arising from platform use
Technical issues, downtime, or interruptions
Actions taken by users or third parties
Incorrect use of course content or learning materials
Delays caused by maintenance or upgrades
Nothing in these terms limits our liability for fraud, negligence, or matters where liability cannot legally be excluded.
We reserve the right to suspend or terminate access if:
A user violates these Terms & Conditions
A user misuses the platform
A safeguarding risk is identified
Required fees are unpaid
Fraudulent activity is detected
Users may request account closure at any time.
We may review and update these Terms & Conditions periodically.
The most recent version will always be published on our website.
Continued use of the platform implies acceptance of updated terms.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled under the jurisdiction of UK courts.
If you have any questions about these Terms & Conditions:
Email: info@youthworx.org.uk
Phone: +01234567890
